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Maps to Ueno’s Hospitals, Evacuation Shelters, and Smoking Areas

Maps to Ueno’s Hospitals, Evacuation Shelters, and Smoking Areas

Translated by Collin Radford

Written by Hori Yuhei

Tokyo 2015.09.14 Bookmark

Information about convenient places in the Ueno area, including: smoking spots, police boxes, hospitals, and evacuation shelters.

ueno park as

Travel is often accompanied by some kind of problem. There's a chance you may hurt yourself, lose things, or meet a natural disaster, such as an earthquake.

It's tough to find hospitals or contact the police in a new country. In this article, we will show you where you can find restrooms, police boxes, smoking areas, hospitals, and emergency shelters in Ueno.

Reference Article: Useful Maps to Asakusa’s Hospitals, Evacuation Areas, and More!


ueno park bass room

Ueno is a place with hardly any public restrooms, and oftentimes you are forced to search in restaurants, shopping malls, electronics stores, or train stations.

If you go to the Ueno Park, however, there are several public restrooms available. It can take a while to walk from one end to the other, so it's helpful to figure out where the restrooms are located beforehand.

Ueno Park Public Restrooms

The restrooms found inside of the Ueno Park, Bentendo, art exhibits, and museums are all western-style and easy to use.

Ueno Park Multi-purpose restrooms

Multi-purpose restrooms are more spacey than normal toilets to make them accessible for those with trouble walking, and those in wheelchairs.

Tokyo Metro Ginza Line Inaricho Station

Multipurpose restrooms found inside of the station.

JR Okachimachi Station, South Exit

If you're near Okachimachi, this is the closest restroom.

Public Washrooms in Yushima Tenjin

This restroom is would near the former Iwasaki House and Yushima.

Smoking Areas


Smoking in Taito: it is not recommended to smoke while you walk. If you throw your cigarette butts on the ground, one of the city's advisers could intervene. If you want to smoke, you should do so in a public smoking area, or in a restaurant with a smoking section.  There are three smoking areas near Ueno Station.

Ueno Park

Smoking inside of the park is banned. If you need to smoke, try at this smoking area near the south entrance. It is located right at the bottom of the stairs.

The Marui entrance

Marui, is a department right next to the Ueno Station, and this smoking spot is found right at its entrance.


Inside of Ameyoko there is only one place where you can smoke. It is located right in front of the big pachinko parlor.

The three public smoking areas are found in front of the station, and once you move towards the downtown area, there is hardly anywhere you can smoke. If you feel the need to smoke, find a restaurant with a smoking section.

Police Boxes

ueno police koban

In Japan, you can find police boxes (little police offices) all over town. If you get lost, or find yourself in trouble, you should got to one for help.

Ueno Park Police Box

Found right next to the Keisei Ueno Station. It is located at the southern exit of Ueno Park.

Ueno Police Station

This is the a police station, not a police box. It's right next to JR Line and Subway Ueno Stations.

Ueno Zoo Police Box

Found right near the center of Ueno Park, it is easily accessible from anywhere within the park.

Shitaya Police Station

This is the nearest police facility to JR Uguisudani Station, and the Tokyo National Museum.


Here we will introduce the best places for patients needing emergency care, as well as for those that need help in several languages.

Eiju General Hospital

They accept emergency patients. They accept all those who come into the emergency room and perform initial care. Those that require long term care are divided into specialty wards according to their needs.

Closed: Sunday
Consultation Hours: 8:30-11:00

Ueno Physicians Office

They can help you in Japanese, Korean, or English.

Closed: Wednesday, Sunday, and National Holidays
Consultation Hours: 10:00-20:00

Kokumin Ueno Station Store

This is a drugstore. If you are well enough not to go to a hospital, you can find drugs and first-aid supplies here.

The Tokyo Medical Health Information Center

This is a call center located in Tokyo to help you with your health needs. Use it if you need help finding a hospital near by.

Phone: 03-5385-8181
Hours: 09:00-20:00
Language Accessibility: English, Chinese, Thai, and Spanish

Emergency Translation Service

If you can't get your message across in an emergency situation at a hospital, call the number below. Their employees will help translate your message.

Phone: 03-5285-8185
Hours: 17:00-20:00(weekdays), 09:00-20:00(Weekends and National Holidays)
Language Accessibility: English, Chinese, Korean, Thai, and Spanish

Emergency Shelters

When a natural disaster strikes in Japan, there are places for people to go for shelter.

It is often safer follow the instructions of employees of the store you're in, or the Japanese people around you, rather than going by yourself. First calm down, and then take a look at those around you.

Next, we will disclose which shelters to use in times of emergency.

Kuromon Elementary School

This is the shelter nearest to Yushima Station, Okachimachi Station, and Shinobazu no Ike.

Shinobuoka Elementary School

This one is nearest to Ueno Zoo. If you find yourself near the zoo, this is the one you want to head for.

Ueno Metropolitan High School

This shelter is right next to the Tokyo University of Arts, and very close to the Tokyo National Museum, and the Tokyo Museum of the Arts. If you find yourself in any of these places, this is where you want you go.

Ueno Park

Ueno Park is designated by Tokyo as a shelter in times of major natural disasters.

TOKYO Travel Guide

The information presented in this article is based on the time it was written. Note that there may be changes in the merchandise, services, and prices that have occurred after this article was published. Please contact the facility or facilities in this article directly before visiting.

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