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Coronavirus In Japan: Travel Advice And How To Get Medical Help If You Need It


Written by MATCHA-NEWS


Coronavirus (COVID-19) outbreaks are currently affecting Japan. Find the latest updates on the coronavirus, preventative health measures travelers can take, and official information for tourists on what to do and where to go if you aren't feeling well in Japan.

About the Coronavirus in Japan

sugical mask in japan

Photo by Pixta

Below is information current as of January 2021, for those staying and residing in Japan on the COVID-19 (coronavirus) outbreaks, preventative health measures to take, and what to do if you aren't feeling well.

Tokyo, along with Saitama, Kanagawa, and Chiba prefectures are in a state of emergency until February 7, 2021. The state of emergency affects mainly the business hours of dining facilities, although other facilities may also decide to change business hours or strengthen their infection prevention measures. Please check the official website of each facility for details.

During a state of emergency, citizens are strongly advised to refrain from going out for purposes that are not urgent.

*This article does not provide medical advice related to curing or preventing the coronavirus. Please contact the facilities and centers in Japan listed below for official advice.

Current COVID-19 Outbreaks in Japan

Japan's policies towards coronavirus, and the condition and numbers of those infected changes daily. For the latest official information on the coronavirus situation in Japan, see the JNTO (Japan National Tourist Organization) and the Ministry of Health, Labour and Welfare (MHLW), which offer information on the current number of patients who tested positive and preventative measures to take.

Latest News on COVID-19 Outbreaks in Japan (MHLW and JNTO)
About Coronavirus Disease 2019 (COVID-19)

JNTO Twitter

How Can I Protect Myself Against Coronavirus in Japan?

wash hands against coronavirus

Photo by Pixta

Preventative measures against coronavirus are the same as warding off the common cold and flu. Washing your hands and practicing good cough etiquette are the most effective ways to keep yourself safe. See the websites below for official guides on hand-washing and properly coughing.

Health Tips on Preventing Colds
Traditional Chinese:

Proper Handwashing
Traditional Chinese:

How to Cough Safely
Traditional Chinese:

What Should I Do if I Feel Sick in Japan?

traveling in japan during coronavirus

According to the official MHLW website, if you have the following symptoms, contact official consultation centers set up throughout Japan.

・Cold symptoms and a fever of 37.5℃ (99.5°F) or higher that lasts for four or more days (even if you took fever relief medicine).
・Extreme lethargy and difficulty breathing
Consult with a health professional if your symptoms have lasted for two or more days and are pregnant, elderly, or have pre-existing health conditions.

JNTO Hotline for Travelers
Official Website:

COVID-19 Consulting Centers by Region for (Japanese):

Consulting centers are in every prefecture and major city in Japan. English and multilingual support may not be available in certain regions, so we recommend first contacting Japan visitor hotline run by JNTO.

Call the Japan Visitor Hotline for Assistance

JNTO (Japan National Tourism Organization) operates a hotline 24-hours, 365 days of the week, and offers English and foreign language support.

Telephone Number: 050-3816-2787
Hotline available every day of the year (365 days), 24 hours
Language Support: English, Chinese, Korean, Japanese
Support Provided: Emergency situations (illness, accidents, etc.), natural disasters, tourism
Travel Cancellation Support
・Can provide advice about how to get refunds on hotels.
Health, COID-19 Concerns
・Guidance on coronavirus tests for those worried about their lingering cough or fever
Official Website:

We highly recommend reading the JNTO Twitter account for up-to-date information: JNTO Twitter

Tokyo Coronavirus Consulting Center

Phone Number: 0570-550571
Hours: 9:00 to 21:00 on weekdays, weekends, and public holidays
Available Consultation: Preventative measures against coronavirus and what to do if you think you have symptoms
Language Support: English, Chinese, Korean, Japanese
Official Website (website in Japanese)

Osaka Coronavirus Consulting Center

Phone Number: Call from this webpage:
Hours: 7:00 to 23:00
Language Support: English, Chinese, Korean, Spanish, Portuguese, Thai, Vietnamese, Japanese
*Thai and Vietnamese-language support available between 9:00 and 18:00 only.

Other Medical Facilities

Search on the JNTO website for hospitals, clinics, and medical facilities with foreign language support across Japan. The website is very helpful for those seeking medical treatment and help in Japan.

JNTO's Official Guide on Getting Medical Attention in Japan

Tourist Attractions in Japan are Affected, Too

Some tourist attractions and facilities in Japan are temporarily closed or have modified business hours. Please check the official websites of the facility you want to visit to see the latest information.

The information presented in this article is based on the time it was written. Note that there may be changes in the merchandise, services, and prices that have occurred after this article was published. Please contact the facility or facilities in this article directly before visiting.