Japan's Exceptional Service! Most Used Taxi App GO

What is Taxi App “GO”? The Most Used (*) Taxi Apps in Japan

Exploring Japan is an unforgettable experience, but navigating the country's vast transportation network can be overwhelming at times, especially for international travelers. Whether you’re visiting vibrant urban districts or venturing into scenic areas, having reliable, on-demand transportation at your fingertips can make your journey smoother.

* Sourced from data.ai by Sensor Tower
- Number of taxi app downloads in Japan（Total of App Store and Google Play）
- Survey period: October 1, 2020 - Sep 30, 2024
- Among the top 5 taxi apps in Japan, GO has an 80% market share of total usage time.（Total of iOS and Android smartphone）
- Survey period: January 1, 2021 - Sep 30, 2024

Taxi App “GO” Solution

The “GO App,” is Japan’s largest taxi app, offering coverage in an impressive 46 out of 47 prefectures. Designed with international travelers in mind, this multilingual app simplifies the cab experience, providing a seamless, stress-free way to explore both urban and regional Japan.

Using GO App comes with many advantages that make travel in Japan easy. First, the app completely eliminates language barriers: you won’t need to speak Japanese or worry about giving directions, as everything is conveniently handled within the app. GO App also supports cashless payments through GO Pay, allowing you to make secure transactions without the need for physical currency. Finally, with its extensive nationwide coverage—spanning 46 of Japan’s 47 prefectures—GO App ensures that you can book a taxi anywhere, from the bustling streets of major areas to the serene.

Make your journey across Japan smoother and more enjoyable with the app that connects you with reliable taxis. GO App is your key to exploring Japan effortlessly, whether you're visiting famous landmarks or hidden gems.

Download the App Here

Why Taxi App “GO” is the Best Choice for Travel in Japan: Unique Features and Advantages

The “GO App,” stands out with its user-friendly features and extensive coverage. Here’s why it's a top choice for international travelers:

1. Confirmation Number for Peace of Mind:
When you book a ride, GO App provides a unique confirmation number that you give to your driver upon entering. This ensures that you are always in the right cab and gives you added confidence and security throughout your journey.

2. Cashless Payments and Multilingual Support:
GO App offers credit card payments through GO Pay, saving you the hassle of dealing with cash. Additionally,  it offers English support that makes travel stress-free even if you are not familiar with Japanese.

3. Extensive Coverage:
With availability in 46 of Japan’s 47 prefectures, GO App covers a vast range of destinations. This means you can rely on GO App  for efficient transportation no matter where you want to travel.

4. Easy Bookings and Real-Time Updates:
In urban areas, GO App simplifies the process of making quick bookings, providing real-time updates on cab information and arrival times so you can navigate crowded city streets efficiently.

5. Airport Transfers with Flat Rates:
For a stress-free journey to or from major Tokyo airports, GO App offers flat rates, whether you book in advance or on the spot. This is a practical option to ensure a smooth ride without unexpected fare fluctuations. The service differs by airport. For Haneda Airport, the flat rate is available both ways between the airport and Tokyo’s 23 wards, Musashino City, and Mitaka City. For Narita Airport, the flat rate is available one-way only to the airport from Tokyo’s 23 wards, Musashino City, and Mitaka City.(Please note that expressway tolls must be paid separately.)

5 Real-Life Situations Where Taxi App “GO” is Useful

1. Urban Areas and Popular Attractions
In an area like Tokyo that is crowded and difficult to move around, but GO App offers quick and hassle-free rides to keep you moving.
MATCHA Pro Tip: Use GO's messaging feature to send text messages your driver in English, which are automatically translated into Japanese. This ensures clear communication, even in the busiest neighborhoods. You can also change the destination after the ride has started, allowing for flexible travel.

2. Rural and Remote Locations
Because GO App collaborates with certain regions to enhance taxi availability, making it an ideal choice for travelers looking to explore beyond the city limits. For example, in Karuizawa, a popular destination known for its stunning scenery and attractions, GO App provides reliable transportation to places like the Karuizawa Prince Shopping Plaza, Kumoba Pond, Karuizawa Taliesin, Hoshino Onsen Tombo-no-Yu, and the historic Kumano Kotai Shrine.
※Some facilities do not allow car dispatch, only destination setting.
MATCHA Pro Tip: Even in regions where public transportation may be less frequent, GO App can get you there, allowing you to enjoy all of the must-see spots with ease.

3. Traveling with Seniors and Families
GO App makes travel easier for seniors and families with children, offering the convenience of avoiding crowded areas and reducing walking distances.
MATCHA Pro Tip: Consider upgrading to 『GO  PREMIUM』 for even more comfort, with spacious vehicles available in select regions.You can choose from a number of features, including cars with sliding doors, step-free access and more.

4. Getting Around at Night
With the last train stopping at midnight, GO App makes getting home after a late night easy. With its large networks, GO App ensures that you always have a safe and reliable way to get around, even if you miss the last train.
MATCHA Pro Tip: If you know when you'll be ready to go home, use GO’s AI reservation feature to book your ride in advance

5. Going to and from the Airport with Heavy Luggage
While public transport to the airport is convenient, managing heavy luggage can be a challenge. GO App allows you to travel directly to and from the airport without the hassle of transfers.
MATCHA Pro Tip: Take advantage of fixed fares for rides to and from major Tokyo airports, avoiding any unexpected meter fares.
※In addition to the flat rate, an expressway fee will be charged separately.
※For Haneda Airport, the flat rate is available both ways between the airport and Tokyo’s 23 wards, Musashino City, and Mitaka City. For Narita Airport, the flat rate is available one-way only to the airport from Tokyo’s 23 wards, Musashino City, and Mitaka City.

How to Use Taxi App “GO” : A Beginner's Guide

Setting up and using the “GO App,” is simple, even for first-time users. Here’s a step-by-step guide to get you started.

Account Setup

1. Download the “GO App,” for Japan from the App Store or Google Play.
2. Sign up and register with your phone number.
3. Enter the 4-digit code sent to you via SMS.
4. Enter your name.
5. Register your credit card
6. Allow necessary permissions, such as location information, to make booking rides easy.

Download the app here!

How to Use the App

Request a Ride: Enter your pickup and destination details, and the app will handle the rest.

Enter your pickup and destination details.

Tracking and Messaging: Check your cab's arrival in real time and use the built-in messaging feature to communicate with your driver.

View your cab options and cab's arrival time in real time.

View all the steps in real time.

View cab details to easily identify and locate your ride.

Payment: Pay using GO Pay.

Easily choose your payment method.

Download Taxi App “GO” and Enjoy a Smooth Trip to Japan!

The “GO App,” is the essential app for seamless travel in Japan, offering reliable transportation across the entire country. Whether you're exploring the dazzling city streets or the tranquil countryside, GO App makes getting around easy and limitless.

Download GO App now to ensure the best travel experience in Japan. Get ready for convenience, flexibility, and efficiency from the moment you arrive.

Download the App Here