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[In/At Kyoto ] What to do if you get injured or feel unwell? ~A comprehensive guide to medical treatment~
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What if you suffer from serious injury or illness during your stay? In such cases, you can visit a medical institution with an English-speaking concierge.
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What should visitors to Japan do when they become sick or injured while traveling? Even if they want to receive medical support, they don't know where to go and don't know the language, which can cause them great anxiety. We want to provide safe and secure Japanese medical care to such troubled visitors to Japan. Our hospital has a dedicated medical concierge who also serves as an interpreter, so we will provide you with friendly support from admission to examination, prescription, and return home. We value the connection between people and take care of your body and mind. We will be there for you until the very end to make your journey a pleasant memory.
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Table of Contents
- What if you get injured or get sick during your stay
- English-speaking doctors and concierges are available! A reliable medical institution
- What is a dedicated concierge?
- Preparation and process before your appointment
What if you get injured or get sick during your stay
1.) Go to the pharmacy
Generally, you can buy medicines or band-aids at pharmacies and convenience stores for minor cold symptoms, headaches, minor stomach aches, and scrapes. Pharmacies are easy to find any the city, and convenience stores are abundant . If you don't know which medicine to buy, anywhere you can ask the staff at the pharmacy for help. They will be able to help you select the appropriate medicine.
2.) Consult with the hotel / accommodation staff
If you have a fever or feel unwell, it’s a good idea to consult the hotel front desk or concierge. They can tell you about the nearest pharmacies and medical institutions.
3.) Visit a medical institution
What should you do If your cold symptoms persist, you're feeling too unwell to enjoy sightseeing due to a stomach ache or an injury that makes you difficult to walk?
Visiting a hospital is the best way to quickly ease your travel worries. However, language barriers and uncertainty to find the appropriate medical institution can make it challenging for travelers to seek for medical help.
If you're in trouble, be sure to check the following tips!
English-speaking doctors and concierges are available! A reliable medical institution
15 minutes by taxi from Kyoto Station and major tourist sites destinations[Isshiki Orthopedic Clinic]
About Isshiki Orthopedic Clinic
・Easy access from Kyoto Station and major tourist destinations
・Medical departments: Orthopedics, Surgery, Internal Medicine *Online consultations available for Primary care departments
・Business hours: 9:00-17:00 (weekdays only)
・You can contact the doctor or concierge directly via phone or online before your appointment.
・During your appointment, a dedicated English-speaking concierge will provide one-on-one support.
・Explanations about the examination and prescribed medications can be provided, and medical certificates can be issued in English.
・After-care (e.g. Mail communication with doctor or concierge) is also available.
What is a dedicated concierge?
Our staff includes licensed nurses who speak English and will provide support beyond mere interpretation, ensuring that foreign visitors to Japan feel comfortable when visiting medical institutions.
Isshiki Orthopedic Clinic currently has concierges who can speak Korean and English. You can visit the clinic without worrying about language. Even if you don't speak English, it's no problem. Doctors and concierges use the medical translation tool that accommodates almost all languages, including English, French, Thai, and Chinese etc.
If you feel any issues with your health, please be free to contact us. Our concierge will provide you with friendly and courteous consultation assistance.
■The role of the concierge■
・Assess your injury or illness and provide appropriate advice.
・Provide you with directions to get to the hospital.
・Personally accompany you to your consultation and explain any prescribed medications to you.
・Provide follow-up support until your return home.
Preparation and process before your appointment
What should visitors to Japan do when they become sick or injured while traveling? Even if they want to receive medical support, they don't know where to go and don't know the language, which can cause them great anxiety. We want to provide safe and secure Japanese medical care to such troubled visitors to Japan. Our hospital has a dedicated medical concierge who also serves as an interpreter, so we will provide you with friendly support from admission to examination, prescription, and return home. We value the connection between people and take care of your body and mind. We will be there for you until the very end to make your journey a pleasant memory.
The contents on this page may partially contain automatic translation.
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