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Narita Airport Guide 2024: Shopping, Dining, Access, and Services

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Narita Airport, which serves the Tokyo area, is the gateway to Japan for many visitors. They can also dine, shop, and look for duty-free items or limited products. The airport also offers luggage delivery services, showers, and a capsule hotel! Read on to learn about its features.

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The Appeals of Narita Airport

Most people headed for Japan or traveling to Tokyo will use Narita Airport. The facility offers various services such as shopping, dining, showers, and a capsule hotel.

Narita Airport Guide

Basic Information on Narita Airport
Terminals and Airlines
Terminal 1: Shops and Restaurants
Terminal 2: Shops and Restaurants
Terminal 3: Shops and Restaurants
Duty-Free Area
Transportation Between Terminals
Post Office
Gachapon Machines
Observation Deck
Services
Capsule Hotel: Nine Hours
Access to Narita Airport
3 Places to Visit Near Narita Airport

Basic Information on Narita Airport

Narita International Airport, the gateway to Japan, opened in 1978. It is one of the most used airports in the world, with approximately 35 million people passing through annually.

While it is located about 70 kilometers from the Tokyo metropolitan area, various transportation systems allow easy access.

Terminals and Airlines

The terminals and airlines are listed below.

Building Airlines
Terminal 1 JAL, Peach Aviation, EVA Air, Zip Air, Scoot, Korean Air, Air China, Air Canada, Singapore Airlines, Air New Zealand, SWISS
Terminal 2 ANA, China Airlines, Starlux Airlines, Tigerair Taiwan, Emirates, Cathay Pacific, Air Macau, HK Express
Terminal 3 (LCC) Jetstar, Spring Japan, Jeju Air

Terminal 1 Departure Lobby

Narita Airport 2024 Edition: Shopping, Dining, and Services

The departure lobby in Terminal 1 is on the fourth floor and is divided into the North Wing, South Wing, and Central Building.

The North and South wings contain the airline check-in counters and departure gates, and the fourth and fifth floors of the Central Building house restaurants and shops.

Terminal 2 Departure Lobby

Narita Airport 2024 Edition: Shopping, Dining, and Services

Terminal 2 departure lobby is on the third floor, with restaurants and shops on the fourth floor. The spacious lobby can be seen from the shopping zone. An observation deck on the fourth floor lets visitors view the airplanes taking off or landing.

Terminal 3 Departure Lobby

Narita Airport 2024 Edition: Shopping, Dining, and Services

Terminal 3 re-opened following renovations on April 2022. This occurred in the middle of the pandemic.

The departure and arrival lobbies were removed to shorten the distance between terminals 2 and 3. The boarding process has become fully automated, allowing passengers to check in their luggage.

Terminal 1: Shops and Restaurants

Narita Airport 2024 Edition: Shopping, Dining, and Services

Those looking for a souvenir should head to Tokyo Shokuhin Kan on the fourth floor.

The shops, located in all three terminals, are the perfect spot to purchase gifts.

Narita Airport 2024 Edition: Shopping, Dining, and Services

Traveler's Factory Airport, based in Nakameguro, is on the fourth floor. The shop handles carefully selected stationeries, notebooks, and sundries, which are ideal for recording one's trip. There are items that can only be purchased at Narita Airport, so those interested in stationery should not miss it.

Narita Airport 2024 Edition: Shopping, Dining, and Services

The Museum of Aeronautical Science shop handles plane models, toys, and various aviation-related items. It is a paradise for those who love airplanes.

Narita Airport 2024 Edition: Shopping, Dining, and Services

The food court on the fifth floor serves various Japanese and Western dishes. If your friends can't agree on what to eat, this is the place to go.

Terminal 2: Shops and Restaurants

Narita Airport 2024 Edition: Shopping, Dining, and Services

Chiba-Kun+House handles Chiba products and souvenirs, promoting the prefecture's appeal.

Narita Airport 2024 Edition: Shopping, Dining, and Services

Air BicCamera handles a wide variety of home appliances. Those wishing to purchase a Japanese product before heading home should be able to find one that suits their needs.

Narita Airport 2024 Edition: Shopping, Dining, and Services

Press Butter Sand is a famous confection known for its creamy fragrance. It is made with a specially selected butter, so please give it a try!

Terminal 3: Shops and Restaurants

Narita Airport 2024 Edition: Shopping, Dining, and Services

Lawson is the main store in the shopping zone in Terminal 3. The spacious facility has everything required for your flight home.

Narita Airport 2024 Edition: Shopping, Dining, and Services

The dining zone is located next to Lawson, and the roomy facility has a large number of seats along with various dishes.

Narita Airport 2024 Edition: Shopping, Dining, and Services

Botejyu Yatai, founded in Osaka, serves various Kansai cuisine, such as okonomiyaki, yakisoba, and takoyaki.

Narita Airport 2024 Edition: Shopping, Dining, and Services

Sendai Tan-ya Rikyu serves gyutan (beef tongue) cuisine, a specialty of Sendai. The firm texture and fragrant aroma is sure to boost one's appetite.

Duty-Free Shopping

Narita Airport 2024 Edition: Shopping, Dining, and Services

After completing the carry-on baggage inspection and passport control, you will see duty-free shops come into view.

The most popular shop is Fa-So-La Tax Free Akihabara, which handles Japanese confections and fashion brands. They also sell unique delicacies and electronic appliances, so there is something for everyone.

In August 2023, a second shop selling clothing and outdoor gear opened in Terminal 2.

The writer almost missed his plane due to excessive shopping, so be sure to keep track of time.

Transportation Between Terminals

Narita Airport 2024 Edition: Shopping, Dining, and Services

An access corridor connects Terminals 2 and 3. Since drawings and photographs decorate the corridor wall, many people constantly stop by and take photographs.

Narita Airport 2024 Edition: Shopping, Dining, and Services

Those who wish to go from Terminal 2 or 3 to Terminal 1 should ride the free shuttle bus connecting the buildings. It's easy to spot the bus since it is painted yellow.

Post Office

Those who bought too many souvenirs should head to the post offices located in Terminals 1 and 2, which offer international postal services.

Building Location of Post Office/Mailbox
Terminal 1 Post Office/Central Building (Fourth Floor) 8:30 to 20:00
Mailbox/Departure Lobby (Fourth Floor), Arrival Lobby (First Floor)
Terminal 2 Post Office/Third Floor 8:30 to 20:00
Mailbox/Departure Lobby (Third Floor), Arrival Lobby (First Floor)
Terminal 3 Mailbox/Departure Lobby (Second Floor)
Narita Airport 2024 Edition: Shopping, Dining, and Services

The Terminal 1 post office is located in the dining zone on the fourth floor of the Central Building.

From both wings, the office can be found by the escalator when following the guide signage.

Narita Airport 2024 Edition: Shopping, Dining, and Services

The Terminal 2 post office, located in the arrival lobby on the third floor, is easy to find.

Please note that there is no post office in Terminal 3. The airport website recommends using the office in Terminal 2.

Gachapon Machines

The Japanese gachapon has a rich variety, including popular anime characters, that makes them fashionable to tourists.

The terminals all have their own gachapon machines, so every passenger will be able to enjoy them.

Narita Airport 2024 Edition: Shopping, Dining, and Services

The machines in Terminal 1 are located on the fifth floor shopping zone. You'll also find them near the train stations on the first basement floor.

Narita Airport 2024 Edition: Shopping, Dining, and Services

The machines in Terminal 2 are located on the first-floor basement next to the escalators, making it easy to find.

Narita Airport 2024 Edition: Shopping, Dining, and Services

The machines in Terminal 3 also stand out since they are located next to Lawson in the arrival lobby.

Observation Deck

Narita Airport 2024 Edition: Shopping, Dining, and Services

Observation decks, where visitors can view planes landing and taking off, are located at the end of the fifth floor of Terminal 1 and the end of the fourth floor of Terminal 2.

From April to September, the deck is open from 6:30 to 21:00, and 7:00 to 21:00 from October to March. Please note that it may be closed due to the weather.

Services

In addition to shopping and dining, Narita Airport offers the following services listed below.

Free Wi-Fi and Power Outlets

Narita Airport 2024 Edition: Shopping, Dining, and Services

Free WiFi-Narita is available in all of the terminals and shuttle buses. Activate the Wi-Fi function on your device, look for the signal, and then sign in.

There are free power outlets in various areas of the terminal. This is good news for people who worry about their phones running out of power.

Shower Rooms

Narita Airport 2024 Edition: Shopping, Dining, and Services

There are shower rooms in Terminals 1 and 2. One of them is before the passport control on the second floor of Terminal 1.

Beyond the passport control, showers are located on the third floors of Terminals 1 and 2. The fare is 1,050 yen for the first 30 minutes, which includes amenity items such as towels. Afterward, 530 yen will be added every 15 minutes.

Massage Chairs

Narita Airport 2024 Edition: Shopping, Dining, and Services

Passengers can take a break using massage chairs located in all of the terminals. Most chairs are facing the runway, so users can watch the planes while enjoying the massage.

Capsule Hotel: Nine Hours

Narita Airport 2024 Edition: Shopping, Dining, and Services

There are many travelers who choose an early morning flight to save money. Nine Hours Narita Airport, located on the first basement floor of Terminal 2, is perfect for this kind of situation. This airport hotel is convenient without a doubt.

Access to and from Narita Airport

The following are various routes to access Narita Airport.

Train

skyliner

The minimum time for Keisei Skyliner, a limited express train, to reach Keisei-Ueno Station from Narita Airport is 36 minutes. There are only reserved seats on this train, so a boarding ticket and Skyliner ticket are required.

Those who wish to save money should take the Keisei Access Express. While it takes an hour from the metropolitan area to the airport, a limited express ticket will not be necessary.

Narita Airport 2024 Edition: Shopping, Dining, and Services

N’EX (Narita Express), operated by JR East, connects Narita Airport to major sightseeing areas such as Tokyo, Shinagawa, Shibuya, Shinjuku, and Yokohama. The minimum time from the airport to Tokyo Station is 53 minutes.

Bus

Narita Airport 2024 Edition: Shopping, Dining, and Services

From Narita, travelers can board express buses headed to popular areas such as Shinjuku, Hachioji, and Tokyo Disney Resort.

Narita Airport 2024 Edition: Shopping, Dining, and Services

The ticket booth for buses are located in the arrival lobby. Tickets can either be purchased on-site or reserved online.

3 Places to Visit Near Narita Airport

Since there are many sightseeing spots in the area, it might be fun to book a hotel near the airport a day before leaving for home.

AEON MALL Narita

Narita Airport 2024 Edition: Shopping, Dining, and Services

AEON MALL Narita is a shopping facility offering a shuttle bus service to the airport. There are also buses from JR Narita Station and Keisei Narita Station headed to the mall, so it's worth planning a visit to wrap up the trip.

Shisui Premium Outlets

Shisui Premium Outlets

While Shisui Premium Outlets is the closest outlet mall, it is one of the largest shopping facilities in the Kanto Region. We recommend spending a full day instead of a visit on the way to the airport.

Naritasan Shinshoji Temple

Narita Airport 2024 Edition: Shopping, Dining, and Services

Over 10 million people gather annually at Naritasan Shinshoji, a Buddhist temple with over 1,000 years of history.

The local specialty is unagi (eel), and its aroma fills the temple grounds. If you have the chance to visit Narita, don't miss it!

Enjoy Your Time at Narira Airport

Narita Airport, accessed by a multitude of travelers, now offers shopping, dining, and various services.

On your next visit to Tokyo, be sure to arrive early at the airport. You won't miss your plane and get to enjoy the attractive facilities on the premises.

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The information presented in this article is based on the time it was written. Note that there may be changes in the merchandise, services, and prices that have occurred after this article was published. Please contact the facility or facilities in this article directly before visiting. Some of our articles contain affiliate links. We kindly ask our readers to exercise careful judgement when making a purchase or booking a service online.