Top 6 Luggage Delivery Services at Airports in Tokyo and Osaka

Send Your Suitcase from the Airport

Photo by Pixta

After a long flight to Japan, boarding a train with large suitcases may be troublesome. It is exhausting for yourself and you might also get in the way of local passengers.

We strongly recommend sending your luggage from the airport to your hotel or private residence using a delivery service.

This article features six luggage delivery services operating in Tokyo (Narita Airport, Haneda Airport) and Osaka (Kansai Airport). We've also included budget-friendly options.

Luggage Delivery Services in Japan

1. JAL ABC
2. Yamato Transport
3. ANA
4. Yu-Pack
5. KKDAY
6. Klook: For Tokyo and Urayasu

1. JAL ABC

Picture courtesy of JAL ABC official website

JAL ABC is managed by Japan Airlines (JAL), one of the two major Japanese airlines. Anyone, including passengers of other airlines, can use this service.

A same-day service is available, and the luggage will be transported to certain locations on that day without additional charges. It is ideal for those who want their luggage delivered quickly.

Packing materials such as cardboard boxes are furnished at the delivery counter, so the service can be used for sending souvenirs purchased at the airport. The company is partnered with various shipping companies, which allows a wide variety of choices.

Our MATCHA writer once used JAL ABC at Kansai Airport and was impressed by its efficiency. Although five customers were lined up at the counter, the writer did not have to wait long, thanks to the hard-working staff.

Four large suitcases were sent to the Chubu Region, all arriving the next day. The train ride home without suitcases was a pleasant one, both mentally and physically.

JAL ABC Counters

Available at: Narita Airport, Haneda Airport, Kansai Airport, etc.
Rates (after tax): From Narita Airport to Tokyo
Carry-on size: 1,950 yen (Sum of length, height, and width: under 120 centimeters)
Checked baggage size: 2,410 yen (Sum: under 160 centimeters)
How to Apply: At the airport
Delivery From Home/Hotel to Airport: Available (Reservation is required)
Official Website: https://www.jalabc.com/delivery_service/airport_delivery/abc_airport_delivery.html

2. Yamato Transport

Picture courtesy of Yamato Transport official website

This is the largest transport company in Japan. They offer delivery services at most domestic airports, even small-sized facilities. Their official website supports Japanese, English, and traditional Chinese characters.

Yamato's invoice can be made using a smartphone. Fill in the necessary data via this website (Japanese), and show the QR code at the airport counter. This procedure enables customers to save time.

Invoices can also be written by hand at the airport.

The delivery status can be checked by joining Kuroneko Members (Japanese), a free customer service. A message will be sent within an hour after the delivery is completed.

Please note that the luggage weight must be under 30 kilograms.

Yamato Transport

Available at: Narita, Haneda, Kansai, Shin-Chitose, Fukuoka, etc.
Rates (after tax): From Narita Airport to Tokyo
Carry-on size: 1,850 yen (Sum of length, height, and width: under 120 centimeters)
Checked baggage size: 2,510 yen (Sum: under 160 centimeters)
How to Apply: At the airport
Delivery From Home/Hotel to Airport: Available (Reservation is required)
Official Website: https://www.kuronekoyamato.co.jp/ytc/customer/send/services/airport/ (Japanese)

3. ANA

Picture courtesy of ANA official website

This service is managed by All Nippon Airways (ANA), a major Japanese airline company like JAL. While anyone can use this, ANA passengers will be awarded 50 frequent flyer miles per luggage.

Although ANA provides this service, the delivery service is contracted to Yamato Transport, so their rates will apply.

As mentioned above, the maximum weight of the luggage must be under 30 kilograms.

ANA Counters

Available at: Narita, Haneda, and Kansai
Rate (after tax): From Narita Airport to Tokyo
Carry-on size: 1,850 yen (Sum of length, height, and width: under 120 centimeters)
Checked baggage size: 2,510 yen (Sum: under 160 centimeters)
How to Apply: At the airport
Delivery From Home/Hotel to Airport: Available (Reservation is required)
Official Website: https://www.ana.co.jp/ja/jp/guide/boarding-procedures/baggage/international/delivery/?tabitem=asw-tab__item-box-9 (Japanese)

4. Yu-Pack

Picture courtesy of Yu-Pack official website

This service is managed by Japan Post Holdings. There is no weight limit, so they will handle luggages over 30 kilograms.

By filing an inquiry number at this website, customers will be able to track their luggage.

At Narita, Haneda, and Kansai airports, the JAL ABC counter will also handle Yu-Pack.

Yu-Pack Counters

Available at: Narita, Haneda, Kansai, Shin-Chitose, Fukuoka, etc.
Rates (after tax): From Narita Airport to Tokyo
Carry-on size: 1,830 yen (Sum of length, height, and width: under 120 centimeters)
Checked baggage size: 2,500 yen (Sum: under 160 centimeters)
How to Apply: At the airport
Delivery From Home/Hotel to Airport: Available (Reservation is not required)
Official Website: https://www.post.japanpost.jp/service/you_pack/airpo/index.html (Japanese)

5. KKDay

Picture courtesy of KKDay official website

KKDay offers a bargain price to passengers arriving at Naha Airport. The rate for a carry-on size luggage from the airport to a hotel is 1,176 yen and up.

The delivery area is limited to hotels in Naha City, Ginowan City, Urasoe City, Chatan Town, Tomigusuku City, and a part of Itoman City. Be sure to check the official website.

They also handle luggage delivery from the hotels mentioned above to Naha Airport.

Additionally, KKDay serves the Tokyo and Osaka areas at a budget-friendly rate.

Tokyo
From: 23 wards of Tokyo/Hotels in the Maihama area
To: Narita and Haneda airports/Nearby hotels/Tokyo Station

Osaka
From: Hotels in Osaka City and Kyoto City
To: Kansai Airport

There is no KKDay delivery service from the airports in Tokyo and Osaka.

KKDay Delivery Counters

Available at: Naha
Rates (after tax):
From Naha Airport to Hotels in Naha City
Carry-on size: 1,176 yen (Sum of length, height, and width: under 120 centimeters)
Checked baggage size: 1,765 yen (Sum: under 160 centimeters)

From Hotels in Tokyo to Narita Airport
Carry-on size: 2,300 yen (Sum of length, height, and width: under 120 centimeters)
Checked baggage size: 2,875 yen (Sum: under 160 centimeters)
How to Apply: A reservation must be made via the official website.
Official Website: https://www.kkday.com/en-us/product/115283

6. Klook: Available at Tokyo and Urayasu

Picture courtesy of Klook official website

This service is ideal for sending luggage from hotels or Tokyo Station to airports.

Items will be delivered from the 23 wards of Tokyo, Urayasu City, and Tokyo Station to Narita Airport, Haneda Airport, and nearby hotels, at a relatively low price.

A same-day service is also available, so travelers are separated from their luggage only for a limited time.

Since items can be sent from Tokyo Station, tourists can shop in the area, have their purchased goods delivered, and go sightseeing without the extra baggage.

It will also save time looking for coin-operated lockers.

There is no Klook delivery service from airports.

Klook Delivery

Available at: Narita and Haneda.
Rates (after tax): From hotels in Tokyo to Narita Airport
Carry-on size: 2,500 yen (Sum of length, height, and width: under 115 cm; weight: under 10 kg)
Checked baggage size: 3,125 yen (Sum: under 180 cm; weight: under 30 kg)
How to Apply: A reservation must be made via the official website.
Official Website: Klook Luggage Delivery

Take Advantage of Airport Delivery Services

Photo by Pixta

By using an airport delivery service, travelers can save time and go sightseeing after their arrival. There are also various regional services.

Cargo Pass, a delivery service at Fukuoka Airport, allows tourists to send their luggage to hotels in Fukuoka City (Chuo and Hakata wards) for only 550 yen (after tax).

By checking the luggage before 14:00, it will be delivered on the same day to the hotel. Passengers arriving at Fukuoka Airport should also check out this convenient service.

Main image by Pixta