Travel Luggage Free In Japan! Baggage Delivery From Narita Airport

Start Your Japan Trip without Heavy Luggage!

One practical travel concern people have when going abroad is how to deal with luggage after arriving at the airport. Instead of starting the exciting part of your trip, you may have to carry large, heavy bags onto public transportation to your lodging, or search for storage. In Japan, trains and subways are filled with people. Taking the ride back to Tokyo or your next destination with extra baggage is uncomfortable and inconvenient.

However, there is a better way to start your journey in Japan than with a suitcase in tow. Visit a Narita Airport Baggage Delivery Service counter and send your bags ahead of you! For more information, see the official website below:

Narita Airport Baggage Delivery Service

Continue reading to learn why and how to send your luggage using this convenient service to travel lighter, faster, and smarter after you land at Narita Airport.

Land at Narita and Send Your Bags Straight to Your Lodging

Send your suitcase to your hotel after baggage claim!
Baggage delivery counters are located on the first floor of each of Narita Airport's three terminals, making it convenient to use their services no matter which airline you fly with. There are two counters in Terminal 1, located in the north and south wings of the international arrival lobby. The Terminal 2 counter is just past the gate the international arrival lobby, and the Terminal 3 counter is also in the arrival lobby.

Please see the official website for further details on how to locate the counters.

Baggage delivery counter at the south wing of Terminal 1.
To locate a counter, look for the green desks and black cat logo of Yamato Transport. Yamato Transport is one of Japan's top postal delivery services, known for reliability and speed. All of the counters are open from 6:30 until the last flight of the day.

How To Send Luggage from Narita Airport

Sending luggage from Narita Airport is quick and straightforward. Bring your bag or bags to a baggage delivery counter and let them know you want to send them. You will then fill out a mailing slip with English and Japanese instructions.

If you don't know the address of your hotel or accommodation, tell the employee the name of it, and they will help you locate the appropriate lodging. Employees can understand basic English and will do their best to assist you every step of the way.

Your bag will also be measured and weighed, which is part of determining the cost of delivery. You will also specify the time slot you want your luggage delivered. Please be aware that the time you send your baggage from the counter and the destination affects the possible delivery time.

If you are staying at a hotel, however, you cannot request a time for your bags will be delivered. Confirm during check-in about how baggage delivery is handled.

Upon filling out the form, you will pay for your bag and receive a copy of the mailing slip. Keep it with you until you receive your luggage.

The options are endless once you've paid and are free of your heavy suitcases: head straight into Tokyo for a meal, ride the train to a local temple in Narita, or explore the neighborhood near your lodging.

Delivery Schedule and Things to Know

The cost of sending your luggage depends on the size and weight of your bags and its destination. Delivery is available for typical sizes of suitcases and parcels. For example, an item weighing less than 15 kg (33 lbs) within 120 cm (47 inches) sent to a destination in the Kanto area* will cost 1,950 yen. Please refer to the official website for more information.

Below is the delivery schedule for sending luggage to select regions (service is available for all 47 prefectures of Japan).

As shown above, same-day delivery is only available for the Kanto area for luggage received at a counter by 10:30. This is the fastest option: most regions take a day or two. Item delivery to Hokkaido and Okinawa takes the longest, at two to three days. Please confirm directly with a baggage delivery counter employee for the time required to deliver your luggage to prefectures and areas not shown above.

Also, please note that the times for the Terminal 3 counter is different than the other terminals.
*Kanto: Tokyo, Kanagawa, Chiba, Saitama, Tochigi, Gunma, Yamanashi, and Ibaraki prefectures
Kansai: Osaka, Kyoto, Nara, Hyogo, Wakayama, and Shiga prefectures
Kyushu: Fukuoka, Oita, Kumamoto, Nagasaki, Kagoshima, Saga, and Miyazaki prefectures

Sending Large and Fragile Items

For those with special gear and large items (such as snowboards, skis, and golf clubs) will use a protective cover (separate fee required) to send their things. People carrying fragile items, like alcohol in glass bottles, are recommended to purchase a box for protection.* Covers and boxes can be bought at the baggage delivery counters.

*Up to 300,000 yen is insurable. All travelers will sign a waiver after checking the condition of their suitcase/luggage. Travelers agree to not claim any losses due to fragile items shattering or broken items inside of suitcases.

Keep Important Items with You and Send the Rest

If your suitcase cannot be delivered to your lodging on the same day, take a night or two of necessities with you. Use your carry-on or a lightweight backpack to store important documents like your passport and train passes, and also a change of clothing. Heavy coats, extra shoes, and items you will use later in your trip can go in the suitcase you send ahead.

Convenient Luggage Delivery When Leaving Japan, Too!

Sending luggage to Narita Airport for a departing flight is another option that is especially ideal for those who have accumulated souvenirs. Using this service requires some planning: two or more days in advance.* Head to a Yamato Transport store or Seven-Eleven or Family Mart convenience store with delivery service support with the bag you want to be sent ahead.

Provide the terminal number, airline or flight number, and departure day and time, and your luggage will be waiting for you at the Narita Airport Baggage Delivery Service counters in the departure lobby.

Refer to the official website of the Narita Airport Baggage Delivery Service for more details.

*Three days are required for Hokkaido, Okinawa, and Kyushu.

Travel Hassle-Free in Japan

Carrying around bulky luggage on public transportation or searching for a storage locker at train stations is now something of the past. Get your journey started sooner and let baggage delivery change how you travel in Japan!

Narita Airport Baggage Delivery Service

Written by Jasmine Ortlieb
All pictures by Monami Ishii
Sponsored by Greenport Agency, Co., Ltd.