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[In/At Kyoto] What to do if you get injured or feel unwell? ~A comprehensive guide to medical treatment~
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What if you suffer from serious injury or illness during your stay? In such cases, you can visit a medical institution with an English-speaking concierge.
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What should visitors to Japan do when they become sick or injured while traveling? Even if they want to receive medical support, they don't know where to go and don't know the language, which can cause them great anxiety. We want to provide safe and secure Japanese medical care to such troubled visitors to Japan. Our hospital has a dedicated medical concierge who also serves as an interpreter, so we will provide you with friendly support from admission to examination, prescription, and return home. We value the connection between people and take care of your body and mind. We will be there for you until the very end to make your journey a pleasant memory.
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- What to do if you get injured or feel unwell while traveling
- English-speaking doctors and concierges are available! A reliable medical facility
- What is a dedicated concierge?
- Check here for all the information you need to know about your hospital visit!
What to do if you get injured or feel unwell while traveling
1. Go to the pharmacy
Generally, you can buy medicines and bandages at pharmacies and convenience stores for minor cold symptoms, headaches, minor stomach aches, and scrapes. Pharmacies are easy to find in the city, and convenience stores are everywhere. If you don't know which medicine to buy, it's a good idea to ask the clerk at the pharmacy for help. They will be able to help you choose the right medicine.
2. Consult with the accommodation facility
If your fever or feeling unwell continues for several days, it is a good idea to consult with the hotel front desk or concierge. They can also tell you where the nearest pharmacies and medical facilities are.
3. Visit a medical institution
What should you do if your cold symptoms linger, or you feel so unwell that you can't enjoy sightseeing because of stomach aches, or you have an injury that makes it difficult to even walk? If you want to quickly eliminate such travel anxiety, the best thing to do is to go to the hospital. However, travelers may find it difficult to visit a medical institution due to language concerns or not knowing which medical institution is appropriate. If you're in trouble, be sure to check the following!
English-speaking doctors and concierges are available! A reliable medical facility
Approximately 15 minutes by taxi from Kyoto Station and major tourist sites [Isshiki Orthopedic Clinic]
Characteristics of Isshiki Orthopedic Clinic
・Located in a location that is easily accessible from Kyoto Station and major tourist sites ・Medical departments: Orthopedics, Surgery, Internal Medicine *Online consultations available for non-specialty departments ・Business hours: 9:00-17:00 (weekdays only)
・You can contact the doctor or concierge directly by phone or online before your appointment. ・During your appointment, a dedicated English-speaking concierge will provide one-on-one support. ・Explanations about the examination and prescribed medications can be provided, and medical certificates can be issued in English. ・After-care is also available.
What is a dedicated concierge?
Our staff are licensed nurses who can speak English and will not only act as interpreters, but also provide support to help foreign visitors to Japan feel at ease when visiting medical institutions.
Isshiki Plastic Surgery Clinic currently has concierges who can speak Korean and English. You can visit the hospital without worrying about language. Even if you don't speak English, it's no problem. Doctors and concierges use medical translation tools to speak almost all languages, including English, French, Thai, and Chinese.
If you have any trouble with your body, please feel free to contact us on "WhatsApp" below.
Our concierge will provide you with friendly and courteous consultation assistance.
■The role of the concierge■
・We will check the condition of your injury or illness and give you appropriate advice.
We will provide you with directions to get to the hospital.
We will personally accompany you to your consultation and explain any prescribed medications to you.
・We will provide follow-up support until you return home.
Check here for all the information you need to know about your hospital visit!
What should visitors to Japan do when they become sick or injured while traveling? Even if they want to receive medical support, they don't know where to go and don't know the language, which can cause them great anxiety. We want to provide safe and secure Japanese medical care to such troubled visitors to Japan. Our hospital has a dedicated medical concierge who also serves as an interpreter, so we will provide you with friendly support from admission to examination, prescription, and return home. We value the connection between people and take care of your body and mind. We will be there for you until the very end to make your journey a pleasant memory.
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